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AgincourtLocksmith ProsOpen 24/7 (289) 806-4250
Closed mortise lock case with spindle opening, keyhole, latch and deadbolt on a wooden workbench. — Vintage Mortise Lock Service, Sullivan

Change or rekey · Sullivan

Vintage Mortise Lock Service

The brass knob on the front door of your century home turns, but nothing happens on the other side. The latch stays tucked in, the door swings free, and the only thing holding it shut is the deadbolt and a bit key that has worn down to a nub.

In plain words

Where the door has moved, the lock gets blamed. Solid wood doors in older houses swell in humid weather, shrink in winter and settle on their hinges, and a mortise lock that was set decades ago ends up with its latch and bolt aiming a little below the strike. Part of every vintage lock service is reading how the door hangs, tightening or packing the hinges, and moving or filing the strike so the latch catches and the bolt throws without lifting the handle. Often that alignment work, plus a clean and new springs, is the entire repair, and the customer gets back a door that closes with one hand.

Sound familiar?Sullivan

The call
The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries. You have one key and no idea where a second could come from.

NextHow the visit goes

Vintage Mortise Lock Service · Sullivan

How the visit goes

Technician holding two key fobs at a bench with a tablet and three fobs on a gray cloth, an open SUV behind. — Sullivan
  1. Scene 1

    How the knob and key actually behave

    A short conversation with the hardware comes next. The knob is turned and released: does it return smartly, sag back, or not return at all? Is there free play before the latch moves? The key is tried in the deadbolt with the door open: does the bolt throw fully, catch part way, or ignore the key while the key turns? The thumb-turn gets the same test. Each answer points somewhere different inside the case, a latch spring, a hub spring, a worn hub square, a deadbolt lever, a cylinder cam, and the locksmith is building a short list of likely parts before the cover ever comes off.

  2. Scene 2

    Taking the lock out without marking the door

    Removal is done in a set order so nothing is forced. The knob set screws are backed off and the knobs and spindle drawn out, then the escutcheons are lifted away, their screw positions photographed for reassembly. On a cylinder lock, the small set screw in the faceplate is released and the cylinder is unthreaded from the case. The faceplate screws come out, and the case is eased from its pocket with a gentle rock, never a pry bar, because the wood at the edge of an old door is thin. Everything that comes off is bagged and labelled, and the pocket is looked at while it is empty.

  3. Scene 3

    Keys that fit the lock, and a spare

    You are handed keys made to the restored lock, counted into your hand, and each one is tried in the door before the locksmith drives away. For a bit-key lock that means keys filed to your case; copying one needs the right blanks and equipment, which most hardware counters do not stock, so the locksmith keeps the record needed to make more. For a cylinder lock it means keys cut to the new combination, with any old keys now useless. Keep one spare somewhere other than the door, ideally with a neighbour or in a lockbox, and treat bit keys gently: they bend in a pocket and a bent key is how most of these locks become stiff again.

In the van

  • Latch and hub springs
  • Dry graphite or PTFE lubricant
  • Hardwood dowel and wood glue
  • Light lock oil
  • Mortise cylinder and cam

What shapes the quoteAgincourt Locksmith Pros

Number of locks in the visit
One entry lock is the simplest case. A whole floor of interior latches, or the front and back doors together, is a longer visit, and each case is quoted on its own so the total is easy to follow.
Replacement case
A case that is cracked or worn through is replaced with a reproduction or modern mortise case sized to the pocket. The case itself, any trimming of the pocket and the refitting are itemised separately from a repair.
Missing or mismatched trim
Sourcing a knob, escutcheon or thumb-turn to match the survivors, from salvage or reproduction stock, is quoted as parts plus the search. Reusing your own trim from another door avoids that line.

FeesSame any hour

Have it ready

Before you call · 0 / 3

(289) 806-4250

Straight answers

The key turns all the way round but the bolt stays put. What is wrong?

On a cylinder mortise lock this points to the cylinder rather than the case. The set screw that holds the cylinder in the door has loosened or stripped so the whole cylinder rotates, or the cam on the back of the cylinder has worn or is the wrong shape and no longer catches the bolt lever. Both are fixed by resetting or replacing the cylinder and its set screw, and the case itself is usually fine.

Can my interior doors be serviced too, and can one key work all of them?

Usually yes to the first, and to the second once the locksmith checks the locks. Interior mortise latches with privacy turn buttons are lighter versions of the entry lock and respond to the same clean and re-spring. Interior locks in a house were sometimes supplied to one bit key, and where the key sections, warding and levers actually match, the locksmith can restore that arrangement so a single key opens several bedroom and bathroom doors. It is a practical thing to have when a child locks a bathroom from inside.

Can the work be done with the lock left in the door?

Rarely, and it is not the better route. Almost everything that fails is inside the case, and the case only opens once it is out of the pocket, which takes a few minutes and leaves no mark. Working through the keyhole with an unapproved or over-applied spray tends to wash out what little lubricant should stay and gums the levers later. Removing the case, cleaning it properly and refitting it is the repair that lasts.

Sullivaninformation

TorontoOntario

Vintage Mortise Lock Service · Toronto, Agincourt, Agincourt North, Clarks Corners, Tam O'Shanter

Town
Sullivan, Toronto
In business
35 years
Hours
Open 24/7
Nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

2021 census: what it means at the door

Every square is one home in a hundred.

  • 58 in 100 homes · older homes
  • About 58% of homes in Toronto were built in 1980 or earlier, according to the 2021 Census.Layers of paint build up on older doors and frames, and a lock that seemed to fail is sometimes a latch glued shut by the last coat. Part of the visit in an older area is freeing hardware, cleaning the edges and checking the door swings true.
  • Single-detached houses make up about 23% of homes in Toronto (2021 Census).Townhouse rows often share a keyway chosen by the builder. A locksmith can move a household onto a keyway of its own so a neighbour's key, or a key from the construction phase, no longer has any chance of fitting.

Source: Statistics Canada, Census Profile

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On-site assessment

Request a visit.

The brass knob on the front door of your century home turns, but nothing happens on the other side.

(289) 806-4250, open 24/7.